SAM [web application]

About this project

Web application for doctors and their patients. Doctors publish their schedules letting patients book appointments with them online. The goal of SAM is to save patients the hassle of wasting time in phone calls. SAM also allows patients to find new doctors based on specialty and location.

Available here: http://viasam-production.herokuapp.com

My Role
User persona - Doctor
User persona - Patient
More about this project
  • Doctors have a dashboard where they can see past appointments and upcoming appointments as well as contact info of each patient.
  • SAM's recurring events feature is quite complex. Doctors have a time management section where they open their availability. For example, a doctor can open up a block of time from 2pm to 5pm every Tuesday for a year submitting a form just one time.
  • SAM sends confirmation emails (to both doctor and patient) after an appointment is booked and reminders 24 hours before.
  • SAM is mobile ready.
  • SAM (the mascot) was designed to portray someone who is a friend that makes life easier. He saves busy people time because they no longer have to wait on hold while a call center's next operator becomes available. He is helpful and friendly.
  • Time management section for doctors.
  • "Past appointments" panel for doctors.
  • SAM's mobile view.
  • Error page with a custom drawing of a confused SAM.
Technology